Shipping FAQ

International Destinations

Q: How long does shipping take?

A: As we ship out from the US, international shipping can take up to 5 weeks. It normally takes about 2 weeks, but sometimes customs is slow to process some packages.

Q: Why isn't my tracking updating?
A: After receiving your shipping confirmation email, tracking can take up to 48 hours to begin working.

Q: Why is my tracking stuck in the US?
A: Your tracking is stuck in the US as that will be the last place your item was scanned before it went to your country.  Once your item is in your country it gets handed to your countries mail service. If your countries mail service forgets to scan your item, the tracking stops updating.

Q: The shipping confirmation email only included half my order, what's going on?
A: As our T Shirts are printed and shipped from a different location, they get their own tracking information. So if you have ordered a T Shirt and other items, you will get a shipping confirmation email when your shirt is shipped and another shipping confirmation email when the rest of your order is shipped.

If you have any questions or problems please get in contact with me at chris@motoloot.com or click here. I'll reply ASAP!

 

US Destinations

Q: How long does shipping take?
A: Shipping within the US normally takes 3-8 business days.

Q: Why isn't my tracking updating?
A: After receiving your shipping confirmation email, tracking can take up to 48 hours to begin working.

Q: The shipping confirmation email only included half my order, what's going on?
A: As our T Shirts are printed and shipped from a different location, they get their own tracking information. So if you have ordered a T Shirt and other items, you will get a shipping confirmation email when your shirt is shipped and another shipping confirmation email when the rest of your order is shipped.

If you have any questions or problems please get in contact with me at chris@motoloot.com or click here. I'll reply ASAP!